Privacy Policy

1. Introduction

Vremco LLC (“Vremco,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vrem.co/ (the “Site”), use our property management services, or communicate with us via SMS/text messaging, email, phone, or other channels.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Company Information

Business Name: Vremco LLC
Address: 1334 Brittmoore Rd, Houston, TX
Email: support@vrem.co
Phone: 713-360-0789
Tenant Support: 281-800-9715
Website: https://vrem.co/

3. Information We Collect

3.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

Register for an account
Fill out forms on our Site
Request information about our services
Sign up for SMS notifications
Contact us via email, phone, or text
Apply for property rental or purchase
Enter into a property management agreement

This information may include:

Full name
Email address
Phone number (mobile and/or landline)
Mailing address and property addresses
Social Security Number (for tenant screening)
Date of birth
Employment information
Financial information (bank account details, income verification)
Driver’s license or government-issued ID
Emergency contact information
Pet information
Vehicle information
References (personal and professional)
Property ownership documentation
Payment information
Any other information you choose to provide

3.2 Information Collected Automatically

When you access our Site, we automatically collect certain information, including:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on pages
Referring website
Date and time of visit
Clickstream data
Cookies and similar tracking technologies

3.3 SMS/Text Messaging Information

When you opt in to receive text messages from us, we collect:

Mobile phone number
Carrier information
Opt-in consent records with date and time
Message delivery status
Text message content and responses
Opt-out requests

3.4 Information from Third Parties

We may collect information about you from third-party sources, including:

Background check and credit reporting agencies
Previous landlords and employers
Public records and databases
Social media platforms (when publicly available)
Our network of local realtors and contractors
Property listing services
Payment processors

3.5 Tenant and Property Information

For property management purposes, we collect:

Lease agreements and addendums
Rent payment history
Maintenance requests and work orders
Property inspection reports
Photos and videos of properties
Move-in and move-out documentation
Violation notices and correspondence
Eviction records (if applicable)

4. How We Use Your Information

We use the information we collect for the following purposes:

4.1 Service Delivery

Providing property management services
Processing rent payments and financial transactions
Coordinating maintenance and repairs
Scheduling property showings and inspections
Managing lease agreements and renewals
Conducting tenant screening and background checks
Facilitating move-ins and move-outs
Managing eviction processes when necessary

4.2 Communication

Sending SMS/text messages about property updates, maintenance, payments, and appointments
Responding to inquiries and support requests
Sending email notifications and newsletters
Making phone calls related to property management
Providing 24/7 maintenance call center support
Sending marketing and promotional communications (with consent)

4.3 Business Operations

Creating and managing user accounts
Processing payments and generating financial reports
Maintaining records for legal and regulatory compliance
Improving our Services and user experience
Conducting data analysis and research
Preventing fraud and ensuring security
Enforcing our Terms and Conditions

4.4 Legal Compliance

Complying with applicable laws and regulations
Responding to legal requests and court orders
Protecting our rights and property
Resolving disputes and enforcing agreements

5. SMS/Text Messaging Privacy

5.1 Consent and Opt-In

We only send SMS/text messages to individuals who have explicitly opted in to receive them. By providing your mobile phone number and checking the consent box, you agree to receive text messages from Vremco.

5.2 Types of Messages

Text messages may include:

Transactional messages (payment confirmations, appointment reminders)
Service notifications (maintenance updates, lease information)
Marketing messages (promotional offers, new services)
Emergency alerts (urgent property matters)

5.3 Message Frequency

Message frequency varies based on your account activity and service needs. You may receive multiple messages per week.

5.4 Opt-Out Rights

You can opt out of receiving text messages at any time by:

Texting “STOP” to +1 (713) 360-0789
Replying “STOP” to any message
Contacting us at support@vrem.co or 713-360-0789

5.5 Data Retention

We retain SMS consent records and message logs in accordance with TCPA requirements and our data retention policies.

5.6 Third-Party Service Providers

We use third-party SMS service providers (including GoHighLevel) to deliver text messages. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

6. How We Share Your Information

We may share your information in the following circumstances:

6.1 Service Providers

We share information with third-party vendors and service providers who perform services on our behalf, including:

SMS/text messaging platforms (e.g., GoHighLevel)
Payment processors
Background check and credit reporting agencies
Property management software providers
Cloud storage and hosting services
Email service providers
Call center services
Analytics providers
Marketing platforms

6.2 Property-Related Parties

We may share information with:

Property owners and landlords (tenant information)
Tenants (property owner contact information, maintenance updates)
Contractors and maintenance personnel
Real estate agents and brokers
Attorneys and legal representatives
Insurance companies
Property inspectors

6.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

Court orders or subpoenas
Legal processes or government requests
Law enforcement agencies
Regulatory authorities
Legal claims or disputes

6.4 Business Transfers

If Vremco is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

6.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

Secure Socket Layer (SSL) encryption for data transmission
Secure servers and data storage
Access controls and authentication
Regular security assessments
Employee training on data protection
Vendor security requirements

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

Duration of our business relationship with you
Legal and regulatory requirements
Litigation or dispute resolution needs
Consent withdrawal or opt-out requests

After the retention period expires, we will securely delete or anonymize your information.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access and Correction

You have the right to access and update your personal information. You can do so by logging into your account or contacting us at support@vrem.co.

9.2 Deletion

You may request deletion of your personal information, subject to legal and contractual obligations. Note that we may need to retain certain information for legal compliance or legitimate business purposes.

9.3 Opt-Out Rights

SMS/Text Messages: Text “STOP” to +1 (713) 360-0789 or contact us
Marketing Emails: Click the “unsubscribe” link in any marketing email
Phone Calls: Request to be placed on our do-not-call list
Cookies: Adjust your browser settings to refuse cookies

9.4 Data Portability

You may request a copy of your personal information in a portable format.

9.5 Right to Object

You may object to certain processing of your personal information, such as for marketing purposes.

9.6 Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: support@vrem.co
Phone: 713-360-0789
Mail: Vremco LLC, 1334 Brittmoore Rd, Houston, TX

We will respond to your request within a reasonable timeframe as required by applicable law.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request information about the personal information we collect, use, and disclose
Right to Delete: You can request deletion of your personal information
Right to Opt-Out: You can opt out of the sale of your personal information (Note: We do not sell personal information)
Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise your CCPA rights, contact us at support@vrem.co or 713-360-0789.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at support@vrem.co, and we will take steps to delete such information.

12. Third-Party Websites and Services

Our Site may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. Cookies and Tracking Technologies

13.1 What Are Cookies?

Cookies are small text files placed on your device when you visit our Site. We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content.

13.2 Types of Cookies We Use

Essential Cookies: Required for the Site to function properly
Analytics Cookies: Help us understand how visitors use our Site
Functionality Cookies: Remember your preferences and settings
Marketing Cookies: Deliver targeted advertising

13.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Site.

14. International Users

Our Services are based in the United States and are governed by U.S. laws. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to this transfer.

15. Do Not Track Signals

Our Site does not currently respond to “Do Not Track” signals from web browsers. We may track your browsing activity across different websites to provide targeted advertising.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on this page with a new “Last Updated” date. Material changes will be communicated via email, text message, or a prominent notice on our Site.

Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Vremco LLC
1334 Brittmoore Rd
Houston, TX

Email: support@vrem.co
Phone: 713-360-0789
Tenant Support: 281-800-9715
Website: https://vrem.co/

18. Compliance Statement

Vremco is committed to compliance with all applicable privacy laws and regulations, including:

The Telephone Consumer Protection Act (TCPA)
The CAN-SPAM Act
The Cellular Telecommunications Industry Association (CTIA) guidelines
The California Consumer Privacy Act (CCPA)
State-specific privacy and data protection laws

We maintain appropriate technical and organizational measures to ensure the security and confidentiality of your personal information.

Acknowledgment: By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.